The Firm:
Planet One Hospitality is a composite hospitality initiative that seeks to provide hospitality in its entire ramifications to a highly discerning clientele. We seek to create fun and happiness and to provide a world class service with a strong African accent thereby creating the “Intern-African” experience.
The Job : Front Desk Officer, Planet One Hospitality.
Job Status: Full Time Job,Graduate/Exp
Remuneration: Attractive,
Job Category:
Location: Lagos, Nigeria
Job Profile
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in preregistration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Knows how to use front office equipment.
Process guest check-outs.
Performing cashier related functions like posting charges to guest accounts, raising paid out’s, currency exchange,
Follows procedures for issuing and closing safe deposit boxes used by guests.
Uses proper telephone etiquette.
Uses proper mail, package, and message handling procedures.Courier Mail Register
Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Assists in preregistration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Knows how to use front office equipment.
Process guest check-outs.
Performing cashier related functions like posting charges to guest accounts, raising paid out’s, currency exchange,
Follows procedures for issuing and closing safe deposit boxes used by guests.
Uses proper telephone etiquette.
Uses proper mail, package, and message handling procedures.Courier Mail Register
Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Job Qualifications
Education: HND or B.Sc or its equivalent.
Must speak, read, write, and understand the primary language used in the workplace.
Must be able to speak and understand the primary language used by the guests who visits the hotel.
Experience: Previous hotel-related experience desired.
Must speak, read, write, and understand the primary language used in the workplace.
Must be able to speak and understand the primary language used by the guests who visits the hotel.
Experience: Previous hotel-related experience desired.
The Job: Driver
Job Profile
Drive vehicle for official travel and business, or as requested by Representative
Maintain high standard of service to both internal and external guests.
Ensure punctuality and safe transport;
Observing the road and traffic laws and regulations of the Socialist republic of Vietnam.
Ensure that safe driving practices are adhered to including local driving codes and internally agreed standards.
Alcohol must not be consumed or present whilst on duty
Car Security & Maintenance
Ensure vehicle is kept clean, tidy and in good working condition at all times
Ensure vehicle is kept secure at all times
Ensure vehicle is given regular/day-to-day maintenance checks: check oil, water, battery, brakes, tyres, etc.
Ensure vehicle repairs are carried out properly by official manufacturers specifications
Perform minor repairs and arrange for other repairs, prepare vehicle spare parts inventory
Prepare and submit vehicle monitoring report, including records of vehicle operations, maintenance, expenses, mileage, at end of each month
Assist the Admin Officer to ensure vehicle insurance and registration is updated according to schedule
Prepare budget plan for vehicle
Assist in the purchase of new vehicles as required
Drive vehicle for official travel and business, or as requested by Representative
Maintain high standard of service to both internal and external guests.
Ensure punctuality and safe transport;
Observing the road and traffic laws and regulations of the Socialist republic of Vietnam.
Ensure that safe driving practices are adhered to including local driving codes and internally agreed standards.
Alcohol must not be consumed or present whilst on duty
Car Security & Maintenance
Ensure vehicle is kept clean, tidy and in good working condition at all times
Ensure vehicle is kept secure at all times
Ensure vehicle is given regular/day-to-day maintenance checks: check oil, water, battery, brakes, tyres, etc.
Ensure vehicle repairs are carried out properly by official manufacturers specifications
Perform minor repairs and arrange for other repairs, prepare vehicle spare parts inventory
Prepare and submit vehicle monitoring report, including records of vehicle operations, maintenance, expenses, mileage, at end of each month
Assist the Admin Officer to ensure vehicle insurance and registration is updated according to schedule
Prepare budget plan for vehicle
Assist in the purchase of new vehicles as required
How To Apply
Applicants should send their CVs to hradmin@planetonehospitality.com
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